Terms & Conditions

1. Company information

This online shop is operated by SOLOR SM S.L., a Spanish limited company with tax identification number (NIF) B75942490 and registered office at Calle Los Barrios 4, 11380 Tarifa, Cádiz, Spain. Contact us at contact@solor.es.

2. Orders and products

Our online catalogue describes the products, sizes, characteristics and prices available for purchase. Product availability and prices may change, but the price confirmed at checkout applies to your order. Colours may appear slightly different depending on your screen. Please review your order, delivery address and total before payment.

3. Prices and payment

Applicable prices, taxes, delivery fees and the total payable are presented before the order is confirmed. Available payment methods are those displayed at checkout. Your order will be processed once payment is confirmed. If we cannot fulfil an item, we will contact you and arrange an appropriate refund.

4. Delivery

Orders are shipped from Tarifa, Spain. Delivery destinations, methods, costs and estimates are shown at checkout. Delays can occur due to carrier operations or customs. For more information, please read our Shipping & Delivery page.

5. Returns and withdrawal rights

Consumers may benefit from statutory withdrawal rights for distance purchases, usually within 14 calendar days of receiving the goods in the European Union, subject to applicable exceptions. Your statutory rights in relation to defective or non-conforming goods are unaffected. See our Returns & Refunds page.

6. Personal data

Personal data is handled in accordance with our Privacy Policy.

7. Intellectual property

The SOLOR brand, original photographs, designs, logos and other website content are protected by applicable intellectual property laws. Unauthorised commercial reproduction is prohibited.

8. Customer service

For order questions or complaints, email contact@solor.es, ideally with your order number. These terms do not limit any non-excludable consumer rights under applicable law.